Complaints

We are dedicated to delivering the highest standards of service in everything we do. Our commitment to excellence drives us to continually improve and ensure that every interaction meets your expectations. If, for any reason, you are not completely satisfied with any aspect of our service, we encourage you to let us know. Your feedback is invaluable, and we will act promptly to resolve any concerns to ensure a positive experience.

You can submit your complaint using any of the following methods:

Telephone: 01905 937445

Email: hello@medsdoctor.co.uk or use the ‘contact us’ form below

Post: MedsDoctor County House, St. Mary’s Street, Worcester, England, WR1 1HB

We aim to acknowledge all complaints within 2 working days and provide a full response within 10 working days